SafeStep Scoopers, LLC – Service Terms & Client Responsibilities

Creating Safe Steps, One Scoop at a Time

🐾 Client Responsibilities

To ensure we can deliver the best service possible, we kindly ask that you:

• Keep access clear and safe: Please make sure gates are unlocked and paths are free from obstruction on service days.
• Note: If we can't access the yard, we still need to charge for the visit.
• Let us know about pet changes: If you add or remove pets, give us a quick heads-up so we can keep your plan accurate.
• Stay up to date on payments: Timely payments help keep things running smoothly for everyone.
• Allow trash disposal: We may use your outdoor trash bin to dispose of properly bagged waste.

☔ Weather & Missed Visits

• If severe weather makes it unsafe or impossible to clean your yard, we’ll postpone the visit and return as soon as it's safe.

🛑 Pausing Service

• Heading out of town or your pet won’t be using the yard? Just let us know ahead of time so we can pause service and avoid any unnecessary charges.

⚠️ Liability Disclaimer

• While we treat every property with care, SafeStep Scoopers, LLC is not liable for any accidental damage to gates, yards, pets, or other property.

💲 Fees & Promotions

• Our pricing and promotional offers may change from time to time.
• We promise to give at least 2 weeks' notice before any pricing adjustments.
• We aim to review pricing annually in January, based on fuel costs, inflation, and business needs.

❌ Ending Service

• Either you or we can end the service at any time with written notice.
• All outstanding balances must be paid within 10 days of termination.

✅ Agreement Acknowledgement

• By starting service with SafeStep Scoopers, LLC, you agree to the terms and responsibilities listed above.